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Mastercard chargeback fee calculation

We have recently identified an error in the Mastercard chargeback fee calculation. The error has been corrected and the calculation methodology validated with Mastercard. Beginning in October 2018, your Mastercard chargeback fees may vary from those sent out on previous fee reports.

If you have questions, please contact your eCommerce partner or relationship manager.

Update: Credential on File documentation (CoF) expanded


Worldpay continues to work with the card brands to ensure we have the answers our merchants need in order to properly implement Credential on File. We’ve obtained additional technical details related to CoF requirements and have updated our comprehensive resource document.

Click on the following links to download the informative documents. 


Credential on File webinar 


Worldpay will host an in-depth review of the new requirements for CoF payments on Thursday, September 20, 2018 at 2:00 p.m. ET. 

During the webinar, our eCommerce compliance experts will examine: 

  • What is the credential on file requirement
  • Why is it required
  • Who is impacted
  • When do merchants need to be compliant and what happens if they are not ready


Please join us for the Fall network updates webinar


Register now for the Fall 2018 network update webinar which is dedicated to covering the most recent changes from the major card networks: Visa®, Mastercard®, American Express®, and Discover®.


Updated Visa Claims Resolution (VCR) fee information

Visa Claims Resolution (VCR) time-based dispute response and acceptance fees take effect starting October 1, 2018.

Please note: If you choose to file for arbitration for your dispute and the network rules in the issuers favor, a network fee of $500 may be assessed to your account.

China Union Pay announces expanded BIN range


China Union Pay is launching a new 8 series BIN range. Merchants and partners should ensure all point-of-sale devices are ready to identify, accept, and process these new BINs by October 12, 2018.

Amex Opt Blue Changes
Effective October 12, 2018, American Express OptBlue is introducing a new industry program, Emerging Markets. Click on the link below to see merchant categories are impacted.
Visa: Changes to CPS Charity & CPS Retail 2
Effective October 12, 2018, Visa is making multiple changes to the CPS Charity and CPS Retail 2 interchange programs for merchants under MCCs 8398 (Charities) and 8661 (Churches).

In every issue

eCommerce maintenance and bank holiday schedule: Click here
Worldpay 2018 peak season update: Click here
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