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Fall network update webinar recording


Worldpay recently hosted the Fall 2018 network update webinar to cover the most recent changes from the major card networks: Visa®, Mastercard®, American Express®, and Discover®.

If you would like to review the information that was presented, click on the following links to watch the webinar recording, download the webinar deck or download the newsletter.


Peak season reminder 


Our goal is to provide you with the service, support and information you need to effectively manage your electronic payments. This includes our year-round efforts to ensure that every monitor and peak processing day is seamless to our merchants.

Please click on the button to view our change management schedule for the upcoming holiday season.

Refund Authorizations
With the upcoming card brand mandates for Refund Authorizations, Worldpay is updating our system to send this new authorization on behalf of our merchants.

This arrangement will allow merchants all the benefits of compliance, without the need to make changes to the way refunds are currently sent.

These Refund Authorizations will appear within iQ portal as a separate category but will be assessed the same authorization fee that is charged on a sale.

Please reach out to your relationship manager if you have questions.

Mastercard Canada interchange updates

Effective January 1, 2019, Mastercard will revise several interchange programs.

In every issue

eCommerce maintenance and bank holiday schedule: Click here
Worldpay 2018 peak season update: Click here
Disputes and chargeback information: Click here
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