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Looking forward: Shifting holiday 2020 retail shopping trends


As we navigate new business realities, Inc.com, an online advocate for small business, takes a look at how COVID-19 will impact the 2020 holiday season, including advising businesses to be prepared for more refunds than usual. 

Our new, free iQ Now mobile app can help with functionality that allows you to issue one-touch refunds. 

Head to the App Store or Google Play to download iQ Now today. You’ll need your iQ log-in credentials to access the app. If you do not currently have an iQ account, you can enroll today or email us at support@accessmyiq.com for assistance.

Take the next step in understanding your business and prepare for the 2020 holiday shopping season with iQ Now. See links below to download. 


Getting ready for the 2020 holiday season: Gift card sales


The growing use of gift cards in retail locations is another trend that industry experts expect to continue for the 2020 holiday season. Are you ready? Not only does this give customers another way to perform contactless payments, but gift cards also allow loyal consumers to continue to support your small business.

Download our gift card sales guide to learn more about this innovative way of boosting revenue during a holiday shopping season that will present new challenges for retailers. 

Email us today to get started. 


Upcoming changes on how to log in to iQ


Next month, the iQ platform will have a new login process. To better service you with our iQ and iQ Now tools, we are upgrading and transitioning the ID and password authentication in September 2020. This move will be fully secure and seamless for you, and no action is required on your part. But once the transition is complete, you will notice a slightly different log-in process in which you enter your username on one page and password on a separate page. 

IMPORTANT - During this iQ upgrade, there will be a few days where changes to your password or the additions of new users will be limited. We apologize for the inconvenience.

For more information, visit iQ and look for a more detailed message soon in the iQ Welcome area after you successfully log in. Not currently an iQ user? Click below to create your ID. 

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