Please be advised, if you are operating a Verifone VX 520 credit card terminal that is unable to process via the internet please take the following actions before reaching out to support.
*If you are processing through any retail application, please follow the steps below.
*if you are processing through a restaurant application with tip functionality, please note that any tips in the batch would need to be re-entered as separate sales after processing is restored.
If you continue to experience any processing errors after completing the provided steps, please call the toll free number listed on your statement or terminal to speak with a member of our Technical Support team.